Phone Support

Office hours support with the option of a dedicated incoming phone number depending on your support plan.

Human Contact

20% of initial support contact is via telephone..

9am to 5pm GMT

Phone lines are manned during normal office hours.

Accessibility

Some customers may not be familiar with email or submitting a ticket.

Phone to Ticket

Initial phone contact is easily turned into a support ticket to collect customer information and assess the best course of action

Cost

VOIP services are cost effective and can be deployed and re-routed efficiently to any of our agents

Dedicated Number

On our standard plan and above a dedicated incoming phone number can be allocated to your brand.

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