We can perform basic to advanced repairs or direct your customers to a self repair information resource and supply components
Experienced repair engineers on hand
Helpdesks are manned during normal office hours.
A range of shipping options are available from domestic mail to next day express couriers.
For simple repairs it may be more cost effective to encourage the customer to self repair with the correct resources and support.
Faults and repairs will be logged and analysed with any recognised production or manufacturing issues reported back.
A Service Level Agreement can be set laying out expected response and resolution times for repairs.