RMA Service

For lower cost devices repair may not be economically viable. In these situations we can hold stock and arrange for replacements to be shipped either after receiving the faulty device or shipping directly.

Customer Satisfaction

Customers appreciate no nonsense warranty replacements

Fast resolution

RMA processing is the quickest method of resolution

Efficient Despatch

A range of shipping options are available from domestic mail to next day express couriers.

Stock Reports

Monthly inventory updates

Cost

Low processing cost per item.

SLA

A Service Level Agreement can be set laying out expected response and resolution times for replaced items.

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